Silver Memory pendant
Silver Memory pendant
1. Take a clear photo of the memory you want to cherish. Try to cover additional text using white paper.
2. Upload the photo using the 'Choose file' button.
3. Use the live preview to center the desired text for engraving. Use the (-) or (+) buttons to adjust the size.
4. Click/Tap the green button to save.
- If the memory is too long, we can divide it into 2-3 lines, depending on the pendant dimensions you choose.
- Make sure that the caption isn't cut off and that you can see all of it.
- Don't worry if it's on an angle. We'll make sure to center it and maximize the space.
- Be mindful of the dimensions of the pendant you choose, so we can include all of your text, making it as clear and visible as possible.
- If you would like to adjust the photo, simply click/tap the Crop icon (next to the 'Choose file' button).
- You can add additional special instructions in the cart page, prior to checkout.
This item is not eligible for a refund or exchange
- Chain - .925 Sterling silver
- Chain styles - 1.1mm Rolo chain
- Clasp style - Spring ring
- All pendants are made from .925 Sterling silver
- Disc size -8mm, 12mm, or 16mm
- Rectangle sizes - 6.5mm x 11mm or 10mm x 17mm
- Fancy heart size - Height: 11.5mm, Width: 10.5mm
- Heart size - Height: 12mm, Width: 13mm
- Star sizes - 12mmLock height - 13mm
We use only high-quality materials, our solid gold will not oxidize or discolor.
CLEANING YOUR JEWELRY
Wash gently with warm water and mild liquid soap, gently pat dry with a cotton cloth.
Do not pull the chain as it can break.
Our designs are delicate and need to be taken care of. The best way is to remove your jewelry while doing any sports activity and before bed.
keep your jewelry in a pouch or proper container to reduce the risk of scratching and ensures long-lasting quality.
All purchases include a 6 month warranty. If your piece breaks or a stone falls out within the time of warranty, we’ll gladly repair it for you. *The warranty does not cover damaged or abused items (for example, pulled chains), and does not include replacement of lost items.*
Ordered wrong size
If you made a mistake and ordered the wrong size, no problem! Within the first 30 days, your first re-sizing is on us! Please note this does not include shipping or additional length charges.
Your satisfaction means everything to us! If you are unhappy with your purchase, return it to us within 14 days of the date you received it. *Please note there are no returns for engraved items or name necklaces, lost or damaged items*
If you're not happy with your order and would like to exchange it for a different piece, no problem! We accept exchanges within the first 14 days of receiving the order. *Shipping fee and/or additional charges for price differences will apply.*
Please allow up to 14 business days for your piece to be shipped.Our jewelry is made to order and we make sure that each piece meets our highest standard in quality.
We appreciate your patience.
Shipping time and rates:
Canada & US: 2-5 business days - Free
Europe: 3-12 business days - $20 Flat rate
International: 3-14 business days - $25 Flat rate
All of our jewelry is made & shipped from Toronto, Canada.
We create each piece especially for you, customized pieces are not refundable.