Letters may be closer together to strengthen the pendant.
- Chain - .925 Sterling silver or 10k/14k Solid gold
- Chain style - 1.1mm Rolo
- Clasp style - Lobster
- For any customizations, please contact us
- Metal type - .925 Sterling silver or 10k/14k solid gold
- Height - Approx. 10mm (for uppercase letters)
- Thickness - Approx. 0.7mm
We use only high-quality materials, our solid gold will not oxidize or discolor.
Gold-filled jewelry, as opposed to gold plating, is tarnish resistant and may endure for many years if properly cared for. Our gold-filled has a layer of 14k solid gold that is bonded to the brass metal (a total of 5% gold in weight). Unlike gold-plated jewelry, gold-filled jewelry preserves its gold content's value over time.
CLEANING YOUR JEWELRY
Wash gently with warm water and mild liquid soap, gently pat dry with a cotton cloth.
Do not pull the chain as it can break.
Our designs are delicate and need to be taken care of. The best way is to remove your jewelry while doing any sports activity and before bed.
keep your jewelry in a pouch or proper container to reduce the risk of scratching and ensures long-lasting quality.
All purchases include a 6 month warranty. If your piece breaks or a stone falls out within the time of warranty, we’ll gladly repair it for you. *The warranty does not cover damaged or abused items (for example, pulled chains), and does not include replacement of lost items.*
Ordered wrong size
If you made a mistake and ordered the wrong size, no problem! Within the first 30 days, your first re-sizing is on us! Please note this does not include shipping or additional length charges.
Your satisfaction means everything to us! If you are unhappy with your purchase, return it to us within 14 days of the date you received it. *Please note there are no returns for engraved items or name necklaces, lost or damaged items*
If you're not happy with your order and would like to exchange it for a different piece, no problem! We accept exchanges within the first 14 days of receiving the order. *Shipping fee and/or additional charges for price differences will apply.*
Please allow up to 14 business days for your piece to be shipped.Our jewelry is made to order and we make sure that each piece meets our highest standard in quality.
We appreciate your patience.
Shipping time and rates:
Canada & US: 2-5 business days - Free
Europe: 3-12 business days - $20 Flat rate
International: 3-14 business days - $25 Flat rate
All of our jewelry is made & shipped from Toronto, Canada.
We create each piece especially for you, customized pieces are not refundable.
I am pleased with the service! I bought two necklaces and I am very satisfied with both. I enjoyed the nice finishing touches by the owner (thank you note, packaging).
The necklace is nice ,the problem I have with it is the letter n is not done in true cursive which is 2 bumps not one ,so when she is wearing the necklace her name is too short and doesn't look right.
Thank you for your feedback, we're sorry that the n's weren't what you expected. We're happy to fix it for you, and have followed up with an email to get started on the process.
Very nice but so small wish it was bigger for that price