Support

14 days returns
Easy returns up to 14 days after receiving your order
3 month warranty
We offer a 3 month manufacturer’s warranty on all our jewelry.
Free shipping to Canada & US
We ship through reliable couriers such as UPS, FedEx... that includes tracking & insurance
Made in Canada
Our jewelry is all handmade in Toronto, Canada. Our materials are sourced from the US, Italy & Canada.
Ways to get in touch - We're happy to help!
  • Live chat: Monday - Friday 9am to 8pm (EST). After hours: send us a message and we'll get back to you as soon we can.
  • Send an email to: contact@sherrypipano.com
  • Send us a DM to @sherrypipano on Instagram
Repairs:
If your warranty has expired, we offer a full repair service.
Add a Letter:
Order your necklace today and add a letter in the future!